Discretion is the foundation of everything we do at Auroelle. This policy explains, in plain language, what information we collect, how it is used, and the steps we take to protect it.
Welcome to Auroelle ("we," "us," or "our"). We are committed to protecting the privacy of every member, applicant, and visitor who interacts with our matchmaking services, whether through our website, mobile experience, or in-person consultations. By using Auroelle, you agree to the practices described in this Privacy Policy.
When you enquire about our services, register as a member, or otherwise interact with Auroelle, we may collect the following categories of information:
We only collect what is necessary to provide a meaningful, well-considered matchmaking experience — we do not request information irrelevant to that purpose.
The information you share with us is used exclusively to deliver and improve our matchmaking services. Specifically, we use your data to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes — ever.
Your profile is never made publicly searchable, and is never shared with another member without your explicit, informed consent. Introductions only proceed when both parties have separately agreed.
We may share limited information with:
We take reasonable and industry-appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. These include encrypted data storage, restricted internal access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security, and encourage you to also take precautions when sharing sensitive information online.
Our website may, from time to time, contain links to third-party websites or services (for example, social media platforms or payment gateways). These third parties operate under their own privacy policies, which we do not control. We encourage you to review the privacy practices of any external site before providing personal information to it.
We use cookies and similar tracking technologies to understand how visitors use our website, remember your preferences, and improve overall site performance. This may include essential cookies (required for the site to function), and analytics cookies (which help us understand visitor behaviour in aggregate).
You can control or disable cookies through your browser settings at any time; please note that doing so may affect certain website functionality.
We retain your personal information for as long as necessary to provide our services, maintain accurate records, and comply with legal obligations. If you withdraw from our matchmaking service, you may request that your profile and associated personal data be deleted, subject to any legal or regulatory retention requirements.
You have the right to:
To exercise any of these rights, please write to us at the contact details provided at the end of this policy. We aim to respond to all such requests within 30 days.
For members residing outside India, your information may be processed and stored on servers located in India in order to deliver our services. By using Auroelle, you consent to this transfer and processing. We apply the same standard of care and confidentiality to international members as we do to members based in India, regardless of jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, our team is here to help.